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How do I...
Here are the most common "how to" questions we see. If you are having trouble, also see the Troubleshooting and Common Errors section, or if you have a question that has not been answered, you can visit our official forums if you are a free customer. If you are a Premium customer, you can contact us on our priority support ticketing system.
- Delete Wordfence data or reset Wordfence to the default settings
- How can I get signed up to get emailed when Wordfence releases critical security information?
- How do I clean my hacked site using Wordfence?
- How exactly do I install my premium API key?
- How to Block semalt.com
- I cleaned my site using Wordfence. Google still says I have malware. How do I fix that?
- I love Wordfence! I'd like to buy a premium license but I don't have a credit card. Do you take PayPal?
- I paid for my API key. Now where do I get it and how do I install it?
- I want to password protect my wp-admin folder for added security. How should I do that?
- I want to use my API key on another site. How do I do that?
- I'd like to reinstall Wordfence completely. How do I do that?
- I'm not sure I understand what the "Scan public facing site" option does. Can you explain?
- I'm sorry. I'm not very technical. How do I take a screenshot?
- Send the activity log to Wordfence for troubleshooting
- Set up Wordfence on Multisite
- Set up Falcon cache with WooCommerce
- Verify that country blocking is working