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Difference between revisions of "Troubleshooting and Common Errors"

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(Removed top questions, replaced with free/premium support links)
(Added scheduled scan item from old support site)
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* [[Red error messages appear in the activity log]]
 
* [[Red error messages appear in the activity log]]
 
* [[Scan results show modified theme or plugin files]]
 
* [[Scan results show modified theme or plugin files]]
 +
* [[Scheduled scans are not starting]]
 
* [[You sent me a warning that the plugin "" needs an upgrade.  How do I find out what plugin is named ""?]]
 
* [[You sent me a warning that the plugin "" needs an upgrade.  How do I find out what plugin is named ""?]]
  

Revision as of 18:34, 11 December 2015

Common errors and troubleshooting steps are shown in the categories below. If you have a question that has not been answered here, you can visit our official forums if you are a free customer. If you are a Premium customer, you can contact us on our priority support ticketing system.


Cell Phone Sign-In

Conflicts with Plugins and Themes

Falcon Caching and Basic Caching

Firewall and Blocking

LiteSpeed Server Issues

Scanning and Scan Results

Other Issues