This documentation is only valid for older versions of Wordfence. If you are using Wordfence 7 or later, please visit our new documentation.

Difference between revisions of "Troubleshooting and Common Errors"

From Wordfence Documentation
Jump to: navigation, search
Line 7: Line 7:
  
 
==Conflicts with Plugins and Themes==
 
==Conflicts with Plugins and Themes==
 +
* [[Handling script conflicts on admin pages]]
 
* [[Open the JavaScript console for troubleshooting plugins|How to open the JavaScript console for troubleshooting conflicts]]
 
* [[Open the JavaScript console for troubleshooting plugins|How to open the JavaScript console for troubleshooting conflicts]]
 
* [[Plugins that might have issues and solutions to them]]
 
* [[Plugins that might have issues and solutions to them]]
Line 23: Line 24:
  
 
==Scanning and Scan Results==
 
==Scanning and Scan Results==
 +
* [[How do I fix a 'Scan can't continue - stored data not found after a fork. Got type: boolean' error?]]
 
* [[I got a message that my cron key doesn't match the saved key.  What does that mean?]]
 
* [[I got a message that my cron key doesn't match the saved key.  What does that mean?]]
 
* [[I got an error about Wordfence not being able to sign in as admin when trying to scan]]
 
* [[I got an error about Wordfence not being able to sign in as admin when trying to scan]]
Line 34: Line 36:
 
* [[Scheduled scans are not starting]]
 
* [[Scheduled scans are not starting]]
 
* [[You sent me a warning that the plugin "" needs an upgrade.  How do I find out what plugin is named ""?]]
 
* [[You sent me a warning that the plugin "" needs an upgrade.  How do I find out what plugin is named ""?]]
* [[How do I fix a 'Scan can't continue - stored data not found after a fork. Got type: boolean' error?]]
 
  
 
==Other Issues==
 
==Other Issues==
 
* [[A feature in Wordfence isn't working.  What could be causing that?]]
 
* [[A feature in Wordfence isn't working.  What could be causing that?]]
 +
* [[Authorize.net transactions blocked]]
 
* [[Google is indexing 'wp-admin/admin-ajax.php?action=wordfence_logHuman'  How do I stop that?]]
 
* [[Google is indexing 'wp-admin/admin-ajax.php?action=wordfence_logHuman'  How do I stop that?]]
 
* [[Emails are no longer being sent from Wordfence, but alerts are enabled]]
 
* [[Emails are no longer being sent from Wordfence, but alerts are enabled]]
Line 47: Line 49:
 
* [[My scheduled posts are failing.  Is wordfence to blame?]]
 
* [[My scheduled posts are failing.  Is wordfence to blame?]]
 
* [[Why did I get a blank page after a Wordpress automatic update?]]
 
* [[Why did I get a blank page after a Wordpress automatic update?]]
* [[Authorize.net transactions blocked]]
 

Revision as of 12:38, 25 March 2016

Common errors and troubleshooting steps are shown in the categories below. If you have a question that has not been answered here, you can visit our official forums if you are a free customer. If you are a Premium customer, you can contact us on our priority support ticketing system.


Cell Phone Sign-In

Conflicts with Plugins and Themes

Falcon Caching and Basic Caching

Firewall and Blocking

LiteSpeed Server Issues

Scanning and Scan Results

Other Issues