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Difference between revisions of "Troubleshooting and Common Errors"

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* [[Help!  I locked myself out and can't get back in.  What can I do?]]
 
* [[Help!  I locked myself out and can't get back in.  What can I do?]]
 
* [[I have a referrer/IP address blocked in advanced blocking but Google Analytics says it hit my site.  Why is that?]]
 
* [[I have a referrer/IP address blocked in advanced blocking but Google Analytics says it hit my site.  Why is that?]]
 +
* [[Web Application Firewall Setup|I cannot set up the Web Application Firewall. What might cause that?]]
 
* [[IP addresses in Live Traffic are all the same, or visitors are blocked without breaking any rules]]
 
* [[IP addresses in Live Traffic are all the same, or visitors are blocked without breaking any rules]]
 
* [[My reverse proxy (Varnish, nginx, or a cloud provider) gets blocked instead of a single visitor. How can I prevent that?]]
 
* [[My reverse proxy (Varnish, nginx, or a cloud provider) gets blocked instead of a single visitor. How can I prevent that?]]

Revision as of 16:05, 12 April 2016

Common errors and troubleshooting steps are shown in the categories below. If you have a question that has not been answered here, you can visit our official forums if you are a free customer. If you are a Premium customer, you can contact us on our priority support ticketing system.


Cell Phone Sign-In

Conflicts with Plugins and Themes

Falcon Caching and Basic Caching

Firewall and Blocking

LiteSpeed Server Issues

Scanning and Scan Results

Other Issues