This documentation is only valid for older versions of Wordfence. If you are using Wordfence 7 or later, please visit our.
Wordfence Official Documentation
Welcome to the official Wordfence documentation wiki.
Please also view our official FAQ on support.wordfence.com, be sure to visit our official forums if you are a free customer on WordPress.org and if you are a Premium customer you can find our priority support ticketing system on this page.
- Wordfence options - Comprehensive documentation on all the options you see on the Wordfence options page in the plugin.
- Wordfence scanning - How to use Wordfence scanning and how it works.
- Live traffic - A detailed guide to Wordfence live traffic, what each piece of data means and the tab views and how to use them.
- Wordfence scan scheduling - A guide to how to schedule scans in Wordfence.
- Falcon Cache - A guide to configuring and using Wordfence Caching and Falcon Cache Engine.
- Blocked IPs - How to interpret and use the Blocked IPs page in Wordfence to manage blocked, locked out and throttled IPs.
- Wordfence Password Auditing - How our new password auditing tools can help you say goodbye to weak user passwords
- Cellphone Sign-in - How to set up cellphone sign-in in Wordfence and how to sign-in with your cellphone.
- Country Blocking - How to block attacks from specific countries.
- Whois Lookup - How to use Whois and find out who owns IP addresses and block networks.
- Advanced Blocking - How to use Advanced Blocking to block ranges of IP addresses and browser patterns.
- Wordfence System Requirements - A detailed guide to what you need to run WordPress with Wordfence including memory, OS, web server, CPU and more.
- Our Servers and our IP address range
- Plugins that might have issues and solutions to them
- How Wordfence handles Private IP addresses and whitelists them
- What data does Wordfence send to the scanning servers during scans?
- What do Wordfence's cloud servers do?
- What does Wordfence scan?
Troubleshooting and Common Errors
Cell Phone Sign-In
- Error when trying to add a username to cell phone sign-in
- I'm using WF's cellphone authentication but I don't receive the sms. What's wrong?
Falcon Caching and Basic Caching
Firewall and Blocking
- Facebook links result in a Wordfence blocked message. How do I fix that?
- Help! I locked myself out and can't get back in. What can I do?
- I have a referrer/IP address blocked in advanced blocking but Google Analytics says it hit my site. Why is that?
- My site uses IPV6. Does Wordfence support that?
LiteSpeed Server Issues
Scanning and Scan Results
- I got a message that my cron key doesn't match the saved key. What does that mean?
- I got an error about Wordfence not being able to sign in as admin when trying to scan
- My scan is stuck. What does fseek() function.fseek: stream does not support seeking mean?
- My Scan terminated with an error "...error connecting to the the Wordfence scanning servers..."
- My scans aren't starting. What would cause that?
- My scans don't finish. What would cause that?
- PHP Fatal error: Allowed memory size? What does that mean?
- Red error messages appear in the activity log
- Scan results show modified theme or plugin files
- You sent me a warning that the plugin "" needs an upgrade. How do I find out what plugin is named ""?
- A feature in Wordfence isn't working. What could be causing that?
- Google is indexing 'wp-admin/admin-ajax.php?action=wordfence_logHuman' How do I stop that?
- Emails are longer being sent from Wordfence, but alerts are enabled
- I got an error that said 'Fatal error: Cannot call overloaded function for non-object'. What does the mean?
- I got an error that says my API key is being used by another site. How do I fix that?
- I got a 'Forbidden' message when trying to use a Wordfence feature. What should I do?
- I see 'false' listed instead of an IP address in Live Traffic.
- My options don't save. How can I fix that?
- My scheduled posts are failing. Is wordfence to blame?
- Why did I get a blank page after a Wordpress automatic update?
How do I....?
- Block semalt.com
- Delete Wordfence data or reset Wordfence to the default settings
- How do I clean my hacked site using Wordfence?
- How can I get signed up to get emailed when Wordfence releases critical security information?
- I'm sorry. I'm not very technical. How do I take a screenshot?
- I'd like to reinstall Wordfence completely. How do I do that?
- I love Wordfence! I'd like to buy a premium license but I don't have a credit card. Do you take PayPal?
- How exactly do I install my premium API key?
- I paid for my API key. Now where do I get it and how do I install it?
- I want to use my API key on another site. How do I do that?
- I want to password protect my wp-admin folder for added security. How should I do that?
- I'm not sure I understand what the "Scan public facing site" option does. Can you explain?
- I cleaned my site using Wordfence. Google still says I have malware. How do I fix that?
- Send the activity log to Wordfence for troubleshooting
- Set up Wordfence on Multisite
- Set up Falcon cache with WooCommerce
- Verify that country blocking is working
Norton Blacklist Removal: HERE
ESET Blacklist Removal: HERE
Google 'Request for reconsideration' HERE
Facebook Open Graph Object Debugger
(So you can rescrape content when Facebook says it can't get to the link you posted)